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FAQ.

Here are Metro Mobile Urgent Care, we know you've got questions. That is why we made this FAQ for our clients. If you have unanswered questions, feel free to chat, email, or call us!

  • Who are you?
    Metro Mobile Urgent Care is a healthcare organization dedicated to providing the best patient care in a comfortable environment. The idea was formed when the founder's wife had to take all three children to the emergency room in the middle of the night when he was working as a healthcare provider. After discussing the idea of a mobile urgent care with others, he found that others loved the idea as well! Whether you are a busy professional who values their time, a parent running children to activities, a traveler in an unfamiliar city, we are here to help you!
  • Are you fully licensed?
    Yes! We are fully licensed to practice in the State of NE.
  • What does Metro Mobile Urgent Care do?
    We travel to your home for sick visits. We treat the same things you'll see at a doctor's office or urgent care. Contact us for more details!
  • Do you take Insurance?
    We are currently taking the commercial BCBS, UHC, Traditional Medicare part B, Medica, and Midlands Choice. We provide a self pay discount for those with a higher deductible or without insurance. Please call us to inquire.
  • Can you draw labs?
    We are not a mobile phlebotomy service. We do draw labs if it is warranted and if it is related to your visit with us. We can also order lab services with our lab partners.
  • What if I need an X-ray?
    We can order imaging tests right from home! Metro Mobile Urgent Care has partnered with a mobile X-ray to come to your home. We can also order imaging to be done via NE Health Imaging. Imaging will be only ordered if it is related to your visit and diagnosis.
  • What age group do you treat?
    We treat patients who are six months and older.
  • What areas do you serve?
    We will visit you as far as West Omaha to Bellevue. See Map below. Out of range? Our telehealth visit covers the entire state of NEBRASKA. Call us to inquire!
  • How much do you charge?
    It depends if you have insurance (BCBS of NE, Midlands Choice, or Cigna), or if you are self pay. Please give us a call to inquire.
  • Shouldn't people need to be seen and treated in a clinic?
    A lot of people prefer to be seen in the comfort of their own home in order to avoid people who are potentially sick.
  • What if I need treatment?
    We can usually provide first medicine treatment on site and we can send a script to your preferred pharmacy for you to pick up the same day, or the next day.
  • Do you charge a fee for mileage?
    No
  • Do you prescribe any narcotics?
    No! If you need narcotic refill, please contact your primary care doctor. Metro Mobile Urgent Care does not carry nor store narcotics.
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